Do you have a favorite restaurant here in town? You know the place, where it's usually great and then one day you get awful service? Or maybe it's a change of management?

I know just the thing! Yesterday I had one of the worst meal experiences in a local Tempe restaurant which is part of a small local chain. I love going to this restaurant, just not the Tempe location.

The best part of knowing a chain restaurant is supposed to be consistent service at all locations and knowing that your favorit...
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